In my post yesterday about shifting from "why" to "what" questions, I explored how this simple change can transform leadership conversations. Today, I want to focus on one specific question that came up in a related Coaching for Leaders podcast episode with Elizabeth Lotardo: What have you already tried? What makes this question so powerful? When someone comes to you with a problem and you ask, "What have you already tried?" you're sending several key messages simultaneously: You expect initiative. You're not surprised that they've already taken action—you assume it. This presumption of capability builds confidence. Experimentation is valued. By asking what they've tried , not what they've done , you're acknowledging that not everything works on the first attempt. And that's okay. Their attempts matter. Even if their experiments didn't solve the problem, the learning from those attempts is valuable informa...
Leadership isn't about having all the answers—it's about asking the right questions. I was reminded about this while listening to Shannon Minifie, CEO of Box of Crayons, on the Coaching for Leaders podcast ( Episode 760 ), where she explored how the quality of our questions shapes the quality of our leadership. The problem with "Why" As leaders, we're trained to dig deep, to understand root causes. "Why did this happen?" "Why didn't you finish that project?" These questions feel investigative and thorough. But here's what Minifie points out: "why" questions often put people on the defensive. When someone hears "Why did you do that?" their brain doesn't hear curiosity—it hears judgment. They start building walls instead of opening doors. The conversation shifts from exploration to explanation, from possibility to justification. The "What" alternative This connects directly to Michael Bungay Sta...